About Platinum Pacific
Local hosts with boutique standards
Whistler is our cornerstone. We also host in North Vancouver and on the Sunshine Coast, and we're dedicated to exceptional stays for guests and a relaxed, hands-off experience for owners.
897Whistler guest reviews
4.89 ★Whistler average rating
Every stay
What guests can count on
Quality
Homes chosen and kept to a boutique standard.
Cleanliness
Professional cleaning before every arrival.
Effortless arrivals
Clear check-in details sent before you arrive.
Dedicated concierge
Help with rentals, tours and airport rides.
Local knowledge
Where to eat, ski and explore, from people who live here.
24/7 support
Someone to call, any time of day or night.
Where we host
Three places we know well
Guest policies
Good to know before you book
Book with confidence and peace of mind:
- 100% refund if canceled at least 30 days before arrival.
- 50% refund if canceled at least 7 days before arrival.
- No refund if canceled less than 7 days before arrival.
Cancellations can be made for any reason, no questions asked.
A temporary hold of $500 will be placed on your credit card to cover any potential damages or fines. If the property is left in satisfactory condition, the hold will be released within 7 days of departure.
Guests must be 21 years or older to make a booking. The person booking must be present at check-in and throughout the stay.
We comply with the British Columbia Human Rights Code and will provide reasonable accommodations when required. If you have any concerns regarding age requirements, please contact us at info@platinumpacific.ca.
Each property has a maximum guest limit, as stated in the property listing. Requests for additional guests will be reviewed on a case-by-case basis. Please email info@platinumpacific.ca for special requests.
Pet policies vary by property and are clearly outlined in each listing. Service animals are always welcome with prior documentation.
Smoking of any kind is strictly prohibited inside the unit, on balconies or patios, and anywhere on the complex property.
To ensure an enjoyable stay for all guests and neighbors, quiet hours are in effect from 10:00 PM to 6:00 AM. Please keep noise levels to a minimum during these hours.
Parking availability varies by property:
- Some units offer free parking (indicated in the listing).
- Others require a nightly parking fee.
If parking details are not specified, assume a nightly fee applies. For more information, email info@platinumpacific.ca
We partner with top Whistler businesses to offer exclusive discounts on:
- Ski & bike rentals
- Winter activities (Ziplining, Snowmobiling, Snowshoeing, Dogsledding, Vallea Lumina, and more!)
Visit our Discounts Page for full details.
We accept all major credit cards: Visa, Mastercard, American Express, and Discover.
All payments are processed in Canadian Dollars (CAD).
Lodging charges are subject to:
- 5% GST (Federal Tax)
- 8% PST (Provincial Tax)
- 3% MRDT (Municipal Tax)