
About Platinum Pacific
Welcome to our property management company, where Whistler is our cornerstone. While also managing properties across Canada in Calgary, Vancouver and the Sunshine Coast, our passion and expertise revolve around vibrant Whistler. We excel in optimizing short term rental revenue and are dedicated to ensuring an exceptional stay for our guests and a relaxed, hands off experience for our clients.
Property Management
Quality
Cleanliness
Effortless Arrivals
Dedicated Concierge
Local Knowledge
24/7 Support
Book with confidence and peace of mind:
- 100% refund if canceled at least 30 days before arrival.
- 50% refund if canceled at least 7 days before arrival.
- No refund if canceled less than 7 days before arrival.
Cancellations can be made for any reason—no questions asked.
A temporary hold of $500 will be placed on your credit card to cover any potential damages or fines. If the property is left in satisfactory condition, the hold will be released within 7 days of departure.
Guests must be 21 years or older to make a booking. The person booking must be present at check-in and throughout the stay.
We comply with the British Columbia Human Rights Code and will provide reasonable accommodations when required. If you have any concerns regarding age requirements, please contact us at info@platinumpacific.ca.
Each property has a maximum guest limit, as stated in the property listing. Requests for additional guests will be reviewed on a case-by-case basis. Please email info@platinumpacific.ca for special requests.
Pet policies vary by property and are clearly outlined in each listing. Service animals are always welcome with prior documentation.
Smoking of any kind is strictly prohibited inside the unit, on balconies or patios, and anywhere on the complex property.
To ensure an enjoyable stay for all guests and neighbors, quiet hours are in effect from 10:00 PM to 6:00 AM. Please keep noise levels to a minimum during these hours.
Parking availability varies by property:
- Some units offer free parking (indicated in the listing).
- Others require a nightly parking fee.
If parking details are not specified, assume a nightly fee applies. For more information, email info@platinumpacific.ca
We partner with top Whistler businesses to offer exclusive discounts on:
- Ski & bike rentals
- Winter activities (Ziplining, Snowmobiling, Snowshoeing, Dogsledding, Vallea Lumina, and more!)
Visit our Discounts Page for full details.
We accept all major credit cards: Visa, Mastercard, American Express, and Discover.
All payments are processed in Canadian Dollars (CAD).
Lodging charges are subject to:
- 5% GST (Federal Tax)
- 8% PST (Provincial Tax)
- 3% MRDT (Municipal Tax)